The Questions You Should Ask When Looking for IT Support

When considering options for your business IT support, you need to be sure you are making the right choice.

That's why we've compiled below the most frequent questions we get asked when people engage with us and our responses.

If you have any other questions, please leave a comment below and we'll add them to the list!

Yes. In this dynamic business world there is no place for rigid contracts.

Ours can grow and shrink over time depending on your business needs. We appreciate the size of your team can change in a flash.

So with Cloud Plus – you’ll be able to scale up and down on support, whenever you need to.

Is it difficult to move from my current provider?

Time to debunk a myth.

It is not "complicated" or "risky" to move IT support services to another provider. 

It's a myth shared by self-interested parties trying to trap their customers into feeling they cannot escape!

At Cloud Plus we run a slick operation, migrating 150+ new customers every year. So you can rest assured that we know what we’re doing.

Our systemised on-boarding process kicks off as soon as you join us. Better still, it's managed every step of the way by a dedicated project manager. This ensures a smooth transition, with zero downtime.

Are your packages competitively priced?

Yes. Our team work hard to ensure we deliver the best value.

So we stay competitively priced in the marketplace at all times.

How’s this for a promise... If we are ever more expensive than a like for like service, let us know.

We promise to match your competitive quote, or show you why our service offering packs more value. We’d be surprised if you could find better, so we welcome the challenge!

Will I receive any nasty surprises?

Nobody likes horrible surprises.

That’s why our terms are simple.

We’re completely transparent and adore straight talking.

We don't want "grey areas" or "unexpected bills" from our suppliers, so why should you endure them from yours?

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